• Worldwide Shipping: We ship worldwide so you can enjoy the Retro Gaming experience anywhere.
  
• Processing Time: Orders are processed and inspected within 1–2 business days before shipment.
  
• Delivery Time: Estimated delivery time is 7–12 business days, depending on your location.
  
• Reliable Shipping: We work with trusted carriers to ensure safe and reliable delivery.

1.Return Eligibility
We accept returns within 30 days from the date of delivery.
 
To be eligible for a return:
- The item must be unused, unworn, and in the same condition as received
- The item must be in its original packaging
- Proof of purchase (order number or receipt) is required
 
2. Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Personalized or customized items
- Final sale or clearance items
- Items marked as non-returnable
 
3. Return Process
To initiate a return, please contact us at:
service@thulox.shop

Please include:
- Order number
- Reason for return
- Photos (if item is defective or damaged)
 
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Original shipping fees are non-refundable
- We recommend using a trackable shipping service
 
5. Refunds
Once we receive and inspect your return, we will notify you of the approval status.
 
If approved:
- Refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
 
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
 
7. Contact Information
For any questions regarding returns and refunds, please contact:
service@thulox.shop

If your item arrives damaged or not as described, just contact us for a replacement or refund—simple and hassle-free.

Our concentrated solid bar delivers 12 fermented Korean herbs directly to your scalp at full strength — no water filler, no sulfates. A 60-second massage ritual that clears buildup, calms inflammation, and wakes up follicles your liquid shampoo put to sleep.

Our bar is made with 100% natural, plant-derived ingredients. No pharmaceuticals, no hormones, no synthetic chemicals. Safe during pregnancy and breastfeeding.

40–60 washes (approximately 1–2 months). That's roughly $0.42 per wash — less than a single-use serum packet.

Not only can you — you should. Our bar is the missing first step. By clearing scalp buildup and opening follicles, it allows your serums (The Ordinary, Vegamour, etc.) to actually reach the scalp and absorb properly. Most women find their existing products finally start working.

Biota Orientalis Leaf Extract
Isatis Tinctoria Root Extract
Dendrobium Officinale Extract
Polygonum Multiflorum Extract
Angelica Sinensis Extract
Ganoderma Atrum (Mushroom) Extract
Sophora Flavescens Extract
Sesamum Indicum (Sesame) Extract
Lycium Chinense Fruit Extract
Morus Alba Fruit Extract
Panax Ginseng Extract
Morus Alba Root Bark Extract
Vitex Trifolia Fruit Extract
Rosmarinus Officinalis (Rosemary) Leaf Oil
Mentha Haplocalyx Extract
Cocos Nucifera (Coconut) Oil
Vitis Vinifera (Grape) Seed Oil
Olea Europaea (Olive) Fruit Oil
Butyrospermum Parkii (Shea) Butter
Simmondsia Chinensis (Jojoba) Seed Oil
Macadamia Ternifolia Seed Oil
Caprylic/Capric Triglyceride
Zingiber Officinale (Ginger) Root Oil
Melaleuca Alternifolia (Tea Tree) Leaf Oil
Boswellia Carterii Oil
Cedrus Atlantica Bark Oil
Cymbopogon Citratus Leaf Oil
Butylene Glycol
Glycyrrhiza Uralensis (Licorice) Extract
Rosmarinus Officinalis (Rosemary) Extract
Taraxacum Mongolicum Extract
Paris Polyphylla Chinensis Extract
Isatis Indigotica Extract